Contact YHA
Property & booking enquiries
Booking enquiries | Ask us about your upcoming stay or for help with making a booking
Property information | Discover our network of accommodation across Australia
Guest feedback & complaints
Guest feedback | Tell us about your experience with YHA (feedback & complaints)
Membership information & enquiries
Membership FAQ | Find out the answers to some common membership questions
Membership enquiries | Send us your questions about YHA membership
General enquiries
Office locations | Details for YHA support office can be found here
General enquiries | Let us know if you have any general questions about YHA
Content enquiries | Send a content enquiry for YHA property information or images
Discount provider program | Offer a direct member discount to YHA members
Social media collaboration | Send an enquiry about collaborating with YHA on social channels
Media enquiries | Email yha@pepr.com.au for any media requests for YHA
Privacy enquiries
Travel to Learn Foundation
Other
Whistleblower reporting | Submit a report if you have information about serious misconduct or unlawful activities at YHA.
Alternatively, if you are looking to provide guest feedback or raise a complaint, please use this form.
App support | Email appsupport@yha.com.au
App account deletion request | Submit a request here
App Terms and Conditions | Coming soon
